Thank you for visiting and shopping at OMG - Oh My Gundam.
The returned goods/products will be checked with the receipt together and the goods should be in the good condition. The packaging should also be in original condition in original shipping container as received. If the goods/products has been used or damaged by the customer, there will not be any refund. OMG will also not be responsible if your shipment is lost during the return transit. Once we have checked and confirm the goods/products, customer will received their refund within 3 working days after the confirmation.
Reason below is acceptable for return & refund:
1) Item is not working upon receive.
2) Incorrect item received.
Reason such as: Purchase wrong product, not interested in sudden, etc are not acceptable for return and refund.
Please return your purchase to the following address:
Seng Yap Ecommerce (OMG - Oh My Gundam)
2B-1-7, Jalan Rawang Mutiara 3, Rawang Mutiara Business Centre 2, 48000, Rawang Selangor
Please contact us at firstname.lastname@example.org if you have any questions or doubts.
OMG - Oh My Gundam, the e-World of a new generation.