Shipping Policy

Thank you for visiting and shopping at OMG - Oh My Gundam.

Please find attached below the terms and conditions that constitute our Shipping Policy:

Domestic Shipping Policy

Shipment processing time

All orders will be processed within 2 business days.

Kindly be reminded that orders will not be shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery.

If there will be a significant delay in shipment of your order, we will contact you via email, message, whatapps or telephone.

Shipping rates and delivery estimates

Shipping charges for your order will be calculated and displayed at checkout.

Shipment method	Estimated delivery time	Shipment cost
BEST EXPRESS / DHL / POSLAJU / SKYNET	2 - 5 business days**	Min RM 10
BEST EXPRESS	7 - 14 business days**	Min RM 15

*Best and lowest shipping method will be chosen based on delivery area.

**Delivery delays can occasionally occur.

Shipment confirmation and order tracking

You will receive a Shipment Confirmation email with your tracking number(s) attached once your order has been shipped.

The tracking number will be activated within 24 hours.

Damages

OMG is not liable for any products damaged or lost during shipping.

If you receive damaged parcel, please contact the shipment carrier in order to file a claim.

Please save all packaging materials and damaged goods before filing a claim.

OMG - Oh My Gundam, the e-World of a new generation